sensors of this printer might not be functioning well. try to uninstall the printer driver then reinstall. if still malfunctioning you really need services for your printer. buy a new one if the delivery cost is almost the same as the product cost.My HP C6180 All in one printer is misreporting ink. I put in a new cartridge and it said half full?
Take the new printer - ship it back in the box the new one comes in. Malfunctions do not correct themselves. Ever. You don't have to do anything but plug it in. Same software.
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